Holistic CRM solutions for the fast-paced world of online trading
We’re a team of copywriters, designers, strategic thinkers, planners, and developers. This diversity makes Flourish a vibrant place to work, and means we’re well equipped to handle anything you throw at us.
Big thinking in small spaces creates beautiful, joined-up customer journeys. This is our creative approach, and it pays dividends for some of the biggest brands in the world.
The Flourish team are proud to have successfully delivered three global brand properties for some of the world’s most prominent spirit brands
We helped Hey!Broadband to elevate their brand and generate hundreds of sign-ups from new customers in Q1, with low CPA and high ROI.
We proposed a complete office branding solution, focused on a day to celebrate and ‘relaunch’ their renewed customer service efforts.
In just 9 months, we reduced ad spend for global waste management company Suez by 58% and increased their conversions by 78%.
Our revamp of Thames Hospice partners’ legacy marketing achieved 28 responses, 12 new pledgers, and a potential boost in £20,000 average-value legacy gifts.
We achieved significant engagement and support in our strategic campaign for Drax, promoting Bioenergy Carbon Capture and Storage plans.
Find out more about how the Flourish team worked with Samsung Gulf to ensure smooth planning, delivery & deployment of their Galaxy S22 Series pre-order campaign across the GCC, in multiple languages.
We devised a successful multi-channel strategy for Crisis to boost Gifts in Wills pledges, which indicated 40 new pledgers and £230,000 future legacy income.
Find out how the CRM marketing experts at Flourish helped PDSA raise over half a million pounds during their winter 2021 fundraising campaign.
Find out how we helped Bristol based homelessness charity St Mungo's, to reach a younger audience and increase their donations.
We worked with PDSA on their fundraising strategy, creating an engaging guide with a fresh design, and launching a virtual event, Dog's Dinner Challenge.
With our help, Clarke Willmott achieved a 20% increase in lead generation, an 885% rise in form completions, and a 227% increase in calls.
We transformed Trainline’s declining email engagement, to being ranked #1 for e-newsletters, and #10 on overall email marketing on Dotmailer.com.
Our CRM improvements and data collection helped Unilever Food Solutions achieve a 571% increase in website newsletter sign-ups and a 10% increase in open rates.
Since 2011, we’ve managed Samsung's global eCRM, overseeing 26x increase in open rates, £38+ ROI on flagship mobile launches, and 840% growth in addressable audience.
Unilever Food Solutions faced communication challenges with chefs. Flourish Team's global digital strategy, including Golden Questions, improved data quality and engagement.
We boost legacy funding for Diabetes UK by creating a survey identifying existing supporters who've included the charity in their will.
Our digital campaign for Citibank's PayLite feature aimed to boost app downloads among high-value Pan Asian customers. We made 2400+ signups in Thailand.
Flourish transformed Samsung's global eCRM strategy from inception, optimizing, elevating, to ongoing transformation, making email the top sales driver and exceeding event targets.
We helped Warwick Acoustics, a start-up since 2016, develop a website with global e-commerce capabilities, synchronized currency pricing, and integrated logistics.
Flourish helped RIGID Tools create a scalable PrestaShop eCommerce site, enhancing market reach and sales efficiency and achieving their European expansion goal.
SUEZ aimed to boost leads and conversions swiftly. We employed targeted PPC and LinkedIn strategies, which resulted in an 82% increase in B2B leads.
We transformed Coca-Cola's loyalty scheme, Cokezone, by implementing a comprehensive CRM program, resulting in an 86.4% increase in customer engagement.
We inspired chefs through a social media playbook, recipe videos, and informative content, boosting growth and confidence.
eBay achieved 45% better ROI and a 4x redemption rate through our daring direct mail campaign to re-engage inactive customers.
Our Legacy Team's Gifts in Wills Month 2016 campaign led to a 52% increase in legacy forecast and 30,000 views of the Legacy film in two weeks.